Meet The Team
With more than 35 combined years of industry experience, the Choice Hacking team believes in the power of art, combined with science. Their mission is to create effective and emotional customer experiences using the power of behavioral science and psychology.
author, instructor, consultant
Jennifer Clinehens
Jennifer Clinehens is currently Head of Experience at The Marketing Store, Europe where she uses behavioural science and psychology to improve design, UX, marketing, and customer experience.
Jen has worked across nearly every continent on global brands like McDonald's, AT&T, O2, and Adidas.
author, consultant
Robert Voase
Rob Voase is a Senior Marketing Consultant with 20+ years of experience in the UK and Australia.
His main focus is CRM, CX, Loyalty and insight development and deployment. Rob has worked on brands like Disney, Vodafone, McDonald’s, Volkswagen, Gumtree, Westpac, Activision Blizzard and GAME.
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