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Do you want to learn more about applying psychology, behavioral economics, and behavioral science to the customer experience?The list below represents online courses,

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Customer Experience, Psychology, Use Cases

Available in 600 cities spread across 65 countries with more than 75 million users, Uber has become the default transport choice for many.The

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Customer Experience, Psychology

Have you ever experienced analysis paralysis? It’s that feeling of anxiety when you have so much information that any action feels like the

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Cognitive Bias, Psychology

Coined by psychologist Edward Thorndike, the Halo Effect describes people’s tendency to let one positive trait guide their total opinion of a person,

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Customer Experience, Use Cases

In recent months, most of us haven’t been able to get to the gym. But even when the gyms were open, people still

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